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Gr2D_Dx81.dll error |
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There are 2 common causes of "Gr2d" dll errors.
a) Gr2D_Dx81.dll
b) "Failed in finding proper screen mode for Gr2D"
Gr2D_Dx81.dll
For Gr2D_Dx81.dll errors, please update your DirectX version to the latest. You can obtain the installation file from this link
"Failed in finding proper screen mode for Gr2D"
To fix this error, please install the video card driver that the manufacturer provides and not the default Microsoft version.
The following is a list of location of drivers for your video card.
Older graphic cards (Voodoo3, Savage3D, Kyro etc) may experience slowness or graphical glitches. This is to be expected as support for the video card may have ended. The only solution in this case is to upgrade your card.
Laptop Owners
The recommended choice is to install the drivers provided by the manufacturer of your laptop (eg. Compaq, Dell, Fujitsu, HP, IBM etc). You may install OEM/3rd party drivers if you are confident in trying them out. |
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iKernel.exe error
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You may encounter this error during the game installation.
"The InstallShield Engine(iKernel.exe)could not be launched. Access is denied."
The installer requires you to login as an OS administrator or to have administrator rights before it can proceed.
Delete the incomplete installed folder and try again with an administrative account.
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Canvas.dll error |
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You may encounter this error during the game patching process. "Canvas.dll was corrupted." This occurs when the patch process has failed. Please refer to the following instructions to rectify this problem:
- Uninstall the game, deleting the folder (usually C:\Program Files\Wizet) as well.
- Re-install with the Full Client of the previous version.
- Retry the patch again.
- If the patch fails again, uninstall the game and install with the latest version of the Full Client.
- The latest Full Client can be found in the downloads section at http://www.maplesea.com/guide/download.aspx.
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