News

30 May 2023

v223 SAVIOR Known Issues and Fixed Issues (Updated 22 June, 1738hrs)



Known_Issues

Dear Maplers,
Please refer to the update notice here for information regarding each patch's issues and updates.


22 June 2023 (Updated 1738hrs)

  • An error where Blake's Cheer Up Week certain Daily Boss and Special Boss mission cannot be completed has been fixed.
  • A known issue where Blake's Cheer Up Week boss missions cannot be completed under certain circumstances is being investigated.

    21 June 2023 (Updated 1408hrs)
    An issue where several of the Explorer Rankings for World's Best Punch King does not reflect the original rankings achieved due to eligible Maplers performing a Free Job Advancement has been addressed.

    For the following class Rankings, previously distributed rewards have been retrieved from characters that have taken them to be redistributed accordingly.
  • Paladin
  • Arch Mage (Fire, Poison)
  • Arch Mage (Ice, Lightning)
  • Bishop
  • Night Lord
  • Dual Blade

    Eligible characters can receive the rewards again via the quest until 4th July 2023, 2359hrs (GMT +8), and the ranking list for all Explorer classes have been updated to reflect the actual ranks.

    17 June 2023 (Updated 1030hrs)
  • An error where Double Miracle Time will start at 1200hrs is incorrect. Double Miracle Time is intended to run from 1000hrs to 2359hrs (GMT +8).

    15 June 2023 (Updated 1030hrs)
  • We are aware of an ongoing network connectivity issue with several PlayPark services and games, including MapleStorySEA. We are investigating the issues and we seek your kind patience and understanding.

    14 June 2023 (Updated 1244hrs)
  • Affected users of Ursus Lost Mesos and EXP between 31st May to 1st June may receive rewards on their respective characters via the Reward Box on the left. You are advised to claim all items before 27 June 2023, 2359hrs (GMT +8)
  • An error where Mechanic's Open Portal: GX-9 can be created more than twice has been fixed.
  • An error where Magic Lotus Effect Cape had untranslated text has been fixed.
  • An error where Level 10 Revolver Gauntlet had no item name has been fixed.
  • An error where talking to NPC Nana K in El Nath Market will cause a disconnection issue has been fixed.


    8 June 2023 (Updated 1515hrs)
  • An issue where certain users could not claim rewards from Fairy Wonky's Greeting Week before the Urgent Maintenance on 5th June has been fixed. Affected users may relog and open the Greeting Week UI to receive all rewards accordingly.
  • An issue where Spiegelmann's Together Week entry counts sometimes reset abnormally has been fixed.

    1 June 2023 (Updated 1847hrs)
  • We are aware of an issue where several of the Explorer Rankings for World's Best Punch King does not reflect the original rankings achieved as certain eligible Maplers have performed a Free Job Advancement after the Event Period, before the Rank Reward Distribution Period. If you are affected by this issue (received incorrect ranking reward, or did not receive reward), it is highly recommended that you file an iBox report with at least the following details:
     ↪Issue faced -- Incorrect Reward, Did Not Receive Reward, etc.
     ↪IGN
     ↪Job of Rank Record and Rank number
     ↪Time of Free Job Advancement (estimated)
     ↪Job after Free Job Advancement
    Affected Maplers are advised to file an iBox ticket by Sunday, 4th June 2023, for adequate time to process the issue, and we sincerely apologize for the inconvenience caused.

  • Regarding the Ursus issue previously mentioned, Maplers affected may still face issues today (1st June 2023) as it was fixed while the daily limit was running. Maplers currently affected will be able to receive rewards normally from tomorrow (2nd June 2023) onwards. For affected Maplers from 31st May to 1st June, further investigation will be held and further updates will be available at a later time. Thank you.

    Fixed Issues:
  • An issue where the buffs provided from Momentree's Lith and Elli were not in effect has been fixed.
     ↪The expiration date of Momentree's Lith and Elli stat buff effect skill has been adjusted to end on 7 June 2023, 2359hrs 0858hrs (Amended on 7th June 2023, 0000hrs).
     ↪Maplers will be able to receive buff effects from both Wonstaurant's Tasty and Momentree's Lith and Elli, but they must ensure that the Wonstaurant introduction quest has been completed with the Tasty buff accessible to receive the effects.

    USC1

  • An issue where Ursus rewards are not distributed normally has been fixed.
  • An issue where NPC Didimo does not sell Arcaneshade Chakram has been fixed.
  • An issue where Khali's Chakram was not obtainable from certain Equipment Selector Boxes has been fixed.
  • An issue where Lara could not receive the correct effect from World Best Punch King has been fixed.
    An update will be provided in the near future for Maplers who were affected by Ursus and World Best Punch King Lara effect issues before the fix.

    Known Issues:
  • We are aware of an issue where some Maplers are unable to receive rewards from Fairy Wonky's Greeting Week UI. Affected Maplers are advised to relaunch the game client, but if it remains unresolved, please wait for further updates.
  • We are aware of an issue where Ursus rewards are not distributed normally.
  • We are aware of an issue where NPC Didimo does not sell Arcaneshade Chakram.
  • We are aware of an issue where Lara could not receive the correct effect from World Best Punch King.
  • (From 31 May) We are aware of an issue where the buffs provided from Lith and Elli's Growth Diary is currently not in effect.
  • Additionally, we would like to advise users facing various issues in the game to file an iBox report with image or video information to better facilitate in the fixing process for several issues. Thank you for your continued support.

    31 May 2023
  • An issue where Maplers were unable to receive Weekly Misison coins earlier today has been fixed. Affected Maplers are advised to try again after logging into the game again if the issue persists.
  • An issue where the Step Up board progress was not properly reset from the previous iteration of Step Up has been fixed. Affected Maplers are advised to try again after reopening the Step Up UI or by logging into the game again if the issue persists.
  • We are aware of an issue where the buffs provided from Lith and Elli's Growth Diary is currently not in effect.

    30 May 2023
  • The SAVIOR Patch Notes: Growth & General Improvements (v223) has been updated with slight formatting changes for clarity in certain parts.
  • An error in the SAVIOR: Hyper Burning Event Highlights (v223) which incorrectly stated the level reward mechanism for designating existing Level 200+ Hyper Burning characters has been rectified.
  • An error in the SAVIOR Event Notes (v223) where several images were not properly loaded has been rectified. Additional information regarding the reward limit of SAVIOR Step Up has also been updated.

    We would like to seek all Maplers' understanding and patience as we further investigate the issues.



    Once again, we would like to sincerely thank all Maplers for providing the team with relevant and timely information on any issues within the game.

    - MapleSEA Administrator