28 Sep 2020

[Completed] Urgent Channel Check on 28th September 2020

[Update as of 28th September 2020, 1859hrs (GMT +8)]

The Urgent Channel Check has been concluded and all channels are fully accessible as of 1848hrs (GMT+8).

- The issue where players have encountered a game client blackout after entering their 1st password at the login screen has been fixed. All affected users are advised to try and login again.
- The issue where players were unable to progress with their Haste Event weekly missions due to the recent server issues in Aquila on 23rd September has been checked and fixed.
- The issue where Kota Kinabalu Chair was not giving out any 2X Drop Buff has been checked and verified as fixed.

Current known issue(s):
- The issue where some Kannas has still not receive replacements for their missing Haku fans is still being investigated by the developers and will be addressed as soon as possible.

Dear Maplers,

There will be an Urgent Channel Check scheduled for 28th September 2020, between 1700hrs to 1800hrs (GMT +8).

Specific Channels for all Worlds will NOT be available during the respective timings sequenced as below. Players are advised to move to the unaffected channels to avoid any game disruption.

Downtime for the respective channels across the different worlds will be as follows:

World Channels Downtime (GMT+8)
Aquila 1 to 15 1700hrs to 1730hrs
Bootes, Cassiopeia 1 to 15 1700hrs to 1730hrs
Draco 1 to 18 1700hrs to 1730hrs
Aquila 16 to 30 1730hrs to 1800hrs
Bootes, Cassiopeia 16 to 30 1730hrs to 1800hrs
Draco 19 to 36 1730hrs to 1800hrs

Thank you for your understanding and patience.

-MapleSEA Administrator