27 Dec 2017

[Completed] Urgent Channel Check on 27th December 2017

[Update as of 27th December 2017, 1310hrs (GMT +8)]

All game services have resumed accordingly as of 1310hrs (GMT +8).

Meanwhile, please be informed that we're currently looking into the issues of the following:
• Magician's Oversized Mount Hat update
• Damage Skin Booster Pack update
• Summer Photo Card Event availability issues

Dear Maplers,

There will be an Urgent Channel Check scheduled for 27th December 2017, between 1200hrs to 1300hrs (GMT +8).

Specific Channels for all Worlds will NOT be available during the stipulated timing sequenced as below. You may move to the unaffected channels to avoid any game disruption.

Kindly take note of the different downtime for the respective channels below:

World Channels Downtime (GMT+8)
Aquila 1 to 10 1200hrs to 1230hrs
Bootes, Cassiopeia, D2J 1-5, 11-15 1200hrs to 1230hrs
Aquila 11 to 20 1230hrs to 1300hrs
Bootes, Cassiopeia, D2J 6-10, 16-20 1230hrs to 1300hrs

Thank you for your understanding and patience.

- MapleSEA Administrator