03 Mar 2022

[Completed] Urgent Server Check on 3rd March 2022

[Update as of 3rd March 2022, 1331hrs (GMT +8)]

The Server Check has been concluded and all channels have been fully accessible as of 1331hrs (GMT+8).

Fixed List:
  • An error where Zakum will not have Practice mode has been fixed.

  • Additional Notice:
    A compensation package has been sent to residents of Aquila & Bootes who were affected during the server incident on 2nd of March 2022. Please do claim the package before the 9th of March 2022, 2359hrs (GMT+8) via the reward box icon on the left side of the screen.

    The package contains:
  • Bebe's Purple Box x1
  • Selectable Arcane Symbol Exchange Coupon x1
  • Growth Potion Coupon x1

  • Additionally, all Maplers will receive 2x EXP Coupons x4 due to the urgent server check. Please do claim the coupons before the 3rd of March 2022, 2359hrs (GMT+8) via the reward box as well.

    We would like to take this opportunity and thank all players that have brought the issue to our attention.

    [Update as of 4th March, 1455hrs (GMT+8)] We would also like to address everyone's individual losses on a case by case basis. As such, we strongly suggest that these players submit an iBox ticket containing the necessary information including (but not limited to):
  • MapleID
  • IGN
  • Nature of the losses (Item, progression etc)
  • Quantity of the loss (if applicable)
  • Estimated time of loss

  • Dear Maplers,

    Please be informed that there will be an Urgent Server Check starting from 1200hrs until 1300hrs (GMT +8) to address the server restarts that occurred late last night.

    Game services will not be available during this period of time.
    We apologize for the short notice and any inconvenience caused.

    -MapleSEA Administrator