15 Nov 2019
[Completed] Channel Check on 15th November 2019
[Update as of 15th November 2019, 1227hrs (GMT +8)]
Please be informed that all Channels have resumed game services as per normal.
The following issues have been addressed:
All players are advised to restart their game clients and try again after if they are still encountering the above-mentioned issues.
Once again, we would like to take this opportunity to thank all players that have raised the issues to our attention.
Thank you for your vigilance and continued support.
There will be a Channel Check scheduled for 15th November 2019, between 1100hrs to 1200hrs (GMT +8).
Login Servers will be unavailable during the stipulated timing. Specific Channels for all Worlds will note be available during the respective timings as sequenced below. Players are advised to move to the unaffected channels to avoid any game disruption.
Downtime for the respective channels across the different Worlds will be as follows:
|Aquila||1 to 15||1100hrs to 1130hrs|
|Bootes, Cassiopeia||1 to 16||1100hrs to 1130hrs|
|Draco||1 to 18||1100hrs to 1130hrs|
|Aquila||16 to 30||1130hrs to 1200hrs|
|Bootes, Cassiopeia||17 to 30||1130hrs to 1200hrs|
|Draco||19 to 36||1130hrs to 1200hrs|
Note: All Instanced Content (e.g. Cygnus, Magnus, Evolving System, etc.) and Cross World Content will not be available during this period as well.
Thank you for your understanding and patience.