08 Aug 2022

[Completed] Server Migration, Server Check and Cash Shop Update on 10th August 2022

[Update as of 11th August 2022, 1235hrs (GMT +8)]

Dear Maplers,

We have extended the compensation claim reward period and added more rewards. Please refer to the updated list below.
We thank you for your continuous support.

- MapleSEA Administrator

[Update as of 11th August 2022, 0132hrs (GMT +8)]

Dear Maplers,

Thank you for your patience. Aquila world game services has resumed as of 0132hrs (GMT +8).

- MapleSEA Administrator

[Update as of 11th August 2022, 0117hrs (GMT +8)]

Dear Maplers.
Thank you for your patience. Game services has resumed as of 11th August 2022, 0117hrs (GMT +8), with the exception of Aquila world.
We will update again when it is ready.
We would like to thank all Maplers for their patience and kind understanding during this period of downtime. We are sincerely apologetic for the extended schedule of the initial 20 hours downtime.

All Maple accounts will be able to receive the following as a token of apology due to the extended downtime:
  • Bebe's Purple Box
  • Night Troupe Dream Coin x300
  • Night Troupe Dream Coin x150 (Added as of 11th August 2022, 1235hrs)
  • All durational cash items extended by 24 hours

  • Additionally, for Maplers who have been enjoying the attractions and rides of Night Troupe in Rien (Maplers who logged in at least once after the v216 Night Troupe in Rien Update), the following can be claimed.
  • Growth Potion Coupon
  • Selectable Symbol Exchange Coupon
  • EXP Core Gemstone
  • Maximum Growth Potion
  • 3,000 Maple Points Coupon

  • All eligible items can be claimed from the Reward Box on the left side of the screen until 12 August 2022, 2359hrs 14 August 2022, 2359hrs.

    Once again, we apologise for the inconvenience caused. We hope you continue to enjoy MapleStorySEA as we continue to improve our game service.

    Thank you.

    - MapleSEA Administrator

    Dear Maplers,

    As mentioned on our advanced notice earlier last week, to provide a smooth gaming experience for all gamers, we will be undergoing a Server Migration, Server Check and Cash Shop Update on Wednesday, 10 August 2022.

    Maintenance Schedule:
    Wednesday, 10 AUGUST 2022
    0000hrs ~ 2000hrs (GMT +8)

    Game services for all worlds will not be available during the stipulated timing. Kindly log out before this period of time to avoid disruptions to your gameplay.
    You are advised to take the above maintenance schedule into consideration in planning your weekly boss commitments that resets on Thursday midnight.

    We understand that downtime of such a long duration will be an unpleasant experience. Rest assured that the relevant teams will be working hard during this duration to provide all Maplers with the best possible experience in the future.

    During this period, please stay tuned for further updates on our Facebook, Twitter and Instagram for updates, inclusive of our planned compensation.

    We seek your kind patience regarding the upcoming downtime, and we would like to express our gratitude for your understanding during this time as we at PlayPark strive to continually improve our services to provide the best possible gaming experience for all players. ❤️

    Please also note that the following services will be unavailable as well:
  • MapleStorySEA Game Services
  • MapleStorySEA Website
  • Passport Login
  • Passport Account and Maple ID account creation
  • Purchase, Top-up and conversion of @Cash
  • Password retrieval, reset and updates
  • Live Chat Support Services
  • MapleStory iBox Services
  • Downloading of Game Client
  • PlayPark Downloader

  • - MapleSEA Administrator