Table of Content

1. Event Information
2. Event Schedule
3. RSVP
4. Merchandise Sales
5. Event Activities
6. Lucky Draw
7. FAQ
8. Event Guidelines
9. Disclaimer

Getting There

E-Hailing Drop-off: Rakan Muda Complex - Puchong, Spacerubix

Google Maps: Directions via Google Maps

Waze: Directions via Waze

Official Info: Spacerubix Website

Important Note:

The schedule above is accurate at the time of writing. However, due to the dynamic nature of the event, there may be minor timing adjustments depending on the live situation.

Important Note:

RSVP Tickets are non-refundable. Please confirm your purchase carefully.

RSVP Pack sales will end while stocks last via Eventbrite.

RSVP Pack collection is available from 7:00 P.M. until 10:30 P.M. on 31st October 2025.

Physical merchandise shown above are for illustrations purpose only, does not indicate the final product.

Secret in-game items will be provided in the form of a coupon code card, which can be redeemed in the Cash Shop with a valid MapleStorySEA account.

Who can participate in the contest?
The contest is open to all attendees of the MapleStorySEA Spooktacular Halloween Night 2025.

How do I register?
Purchase your event ticket via Eventbrite here, then complete and submit this Google Form sign-up with your details.

Is there a registration deadline?
Yes, entries close on 24th October 2025 (Friday). Late entries will not be accepted.

What are the costume contest categories?
- Maple Story-themed costumes
- Generic Halloween-themed costumes

Can I join more than one category?
Each participant may only compete in one category.

How will the winners be chosen?
Costumes will be judged based on creativity, effort, and theme relevance (Maple Story or Halloween). Judges’ decisions are final.

When are the winners announced?
All winners will be announced live during the event. Be sure to stay until the end so you don’t miss the results!

What prizes can I win?
Winners will receive exclusive rewards worth up to RM10,000*. Please keep a lookout on our official website and social media channels for the full prize reveal closer to the event date!
*Note: All delivery fees associated with prize fulfillment will be the responsibility of the winner(s).

Will photos/videos of me be taken?
Yes. By entering the contest, you consent to photos/videos being taken for MapleStorySEA’s event coverage and promotions.

What happens if I cannot attend after registering?
Please inform the organizers as soon as possible. No replacement participants are allowed.

1. This contest is open to all MapleStorySEA players who have purchased an Eventbrite ticket for our MapleStorySEA Spooktacular Halloween Night 2025.
2. Registration will be open until 24 October 2025, 2359hrs (GMT +8).
3. Costumes should remain appropriate for a community event. Please avoid designs that are overly suggestive, violent, or offensive.
4. PlayPark Pte Ltd and Nexon Korea Corporation reserve the right to disqualify and take action against any player that violates our abuse policy.
5. PlayPark Pte Ltd and Nexon Corporation reserve the right to edit or change any of the above without prior notice.
6. All decisions by PlayPark Pte Ltd and Nexon Corporation are final & binding.

Important Note: In the event we are unable to meet the minimum number of participants for each costume category, the organizer reserves the right to merge categories, make other necessary adjustments, or cancel the contest. We thank you for your understanding and look forward to seeing your creativity shine!

Important Note:

Each activities can be completed once to receive the respective amount of Lucky Draw Ticket with the exception of 'Purchase Merchandise'.

1. This lucky draw is open only to registered attendees of the MapleSEA Halloween Showcase 2025 on 31 October 2025.
2. Each participant must RSVP and check in at the event entrance to be eligible. Walk-ins are not allowed.
3. Lucky draw tickets will be issued sequentially and may be earned through designated event activities (e.g. registration, community zones, purchases). The maximum number of tickets per participant will be determined by event staff.
4. Each ticket consists of two parts: one half must be dropped into the lucky draw box, while the other half must be retained by the participant as proof of entry. Participants are responsible for keeping their stubs safe. Lost, damaged, or missing stubs will not be replaced and prizes cannot be claimed without the matching stub.
5. All tickets must be submitted before the closing time announced by the event emcee. Late entries will not be accepted.
6. Winners will be drawn live on stage during the event. Participants must be physically present and present their matching stub to claim their prize. If a drawn participant cannot produce the stub or is not present, a new winner will be drawn.
7. Each participant may only win one (1) prize regardless of the number of tickets submitted.
8. Prizes are non-transferable, non-exchangeable, and cannot be redeemed for cash or substituted. PlayPark Pte Ltd reserves the right to replace prizes with items of similar or greater value at its discretion.
9. PlayPark Pte Ltd and Nexon Korea Corporation reserve the right to disqualify any incomplete, ineligible, duplicated, or tampered entries without prior notice.
10. PlayPark Pte Ltd and Nexon Korea Corporation shall not be liable for any loss, damage, or injury incurred during participation in the lucky draw or from the use of prizes.
11. By participating, attendees consent to PlayPark Pte Ltd and Nexon Korea Corporation using their names, likeness, and photos/videos for publicity or promotional purposes without additional compensation.
12. If prize delivery is required, all related delivery fees will be borne by the winner.
13. All decisions made by PlayPark Pte Ltd and Nexon Korea Corporation regarding this lucky draw are final and binding.

Have a question? Check here to see if your question is answered! Still have a question? Do contact us via iBox for us to check on it! We will update the FAQ from time to time, so do check back!

Question: Can I attend the event without purchasing a ticket?
Answer: Entry to the event requires a ticket purchase. Tickets are available exclusively via Eventbrite here.

Question: I have purchased an event ticket but cannot make it to the event. Can I ask someone to attend the event on my behalf?
Answer: Yes, you may have someone else attend the event using your ticket at your discretion. However, we strongly encourage you to join us yourself for the full experience! Please note that the Event Organizers are not responsible for any lost or misplaced tickets in such cases.

Question: Will there be merchandise on sale at the event?
Answer: Yes! Both exclusive Halloween merchandise and other fan favourite merchandise will be available at the event. You may make your purchases at the Merchandise Booth.

Question: What payment methods are accepted?
Answer: This is a cash-only event. Please bring sufficient cash for your purchases.

Question: Can physical merchandise or prizes be exchanged for in-game items (or vice versa)?
Answer: No, all rewards (physical or in-game) are strictly non-exchangeable.

Question: Is there an expiry for the in-game item codes?
Answer: All codes related to the Spooktacular Halloween Night event can be redeemed until 30th November 2025, 2359hrs. Please redeem all codes as soon as possible. If you encounter any faulty codes, contact iBox within two weeks of item distribution for prompt support and assistance.

Question: I have won physical merchandise through the Lucky Draw session. Can I exchange it for in-game rewards or other merchandise?
Answer: All rewards from the event are non-exchangeable. In case of discrepancies, the event staff's decision will take precedence.

Question: What if I won the Lucky Draw but was not at the event during the draw time to receive my prize? Will it be forfeited?
Answer: You must be present during the Lucky Draw segment at 9.45 PM to receive Lucky Draw prizes for the Spooktacular Halloween Night event!

Question: Do I need to wear a costume to attend?
Answer: Costumes are only required for guests who have signed up for the Costume Contest. For all other attendees, dressing up is not compulsory — but you’re more than welcome to dress up and join the spooky fun!

Question: Are there rules for costumes at the event?
Answer: Yes. Whether you are joining the Costume Contest or simply dressing up for fun, costumes should remain appropriate for a community event. Please avoid anything overly suggestive, violent, or offensive. The organizers reserve the right to disqualify contest entries or deny entry to unsuitable costumes.

Question: Will food and drinks be available?
Answer: Yes, Halal food and beverages will be available at the event venue and alcohol is strictly prohibited.

Question: Is the venue pet-friendly?
Answer: Pets are not allowed at the venue for safety and hygiene reasons. Unless you have a pet rock, please leave your pets at home.

Parking
Parking coupons will NOT be provided for this event. Guests are responsible for their own parking fees. For more information, you can check the Spacerubix parking details here.

Smoking Policy
Smoking and vaping are strictly prohibited within the event premises.

Refund and Returns Policy
All ticket and merchandise sales are final. No refunds or returns will be issued for purchased tickets or merchandise. In the unlikely event of an oversold ticket purchase, a refund will be processed to the card used for payment.

Merchandise Purchases
Merchandise at the event will be available for cash-only purchases. Please prepare sufficient cash in advance.

PDPA (Personal Data Protection Act) Acknowledgment
By attending the MapleStorySEA Spooktacular Halloween Night event, attendees acknowledge and consent to the collection and use of their personal data for event-related purposes, including, but not limited to, photography and videography. This may involve capturing images for promotional and archival purposes. If you have any concerns about the use of your personal data, please contact our event organizer.

RSVP Verification
Please present your valid Eventbrite E-Ticket for verification at the registration booth. Event staff reserves the right to reject invalid or duplicated tickets.

Costume Guidelines
Guests are welcome to dress up to join the spooky fun! However, costumes must remain appropriate for a community event. Please avoid anything overly suggestive, violent, or offensive. The organizers reserve the right to deny entry or disqualify contest entries for unsuitable costumes.

Behavior and Conduct
All attendees are expected to behave responsibly and respectfully. Any disruptive, unsafe, or inappropriate behavior may result in removal from the event without a refund.

Lost or Stolen Items
The event organizers are not responsible for any lost or stolen items. Please keep your belongings secure at all times.

Health and Safety
Attendees are encouraged to follow all health and safety guidelines provided by event staff. If you feel unwell during the event, please seek assistance immediately from our event staff.

Event Changes
The organizers reserve the right to make changes to the event program, schedule, or venue if necessary. Any significant changes will be communicated to attendees in a timely manner.

1. The information in this post is accurate at the time of writing. However, due to the dynamic nature of the event, the actual experience may vary.
2. In case of any discrepancies, the events and activities at the venue will take precedence.
3. PlayPark Pte Ltd and/or NEXON Korea Corporation reserve the right to amend or adjust the listed content without prior notice.